Why is the balance for my current Tenant blank?
FrontLobby has automations in place to provide efficiencies for Landlords and make it easy to reward great Tenants.
The Lease Records for current Tenants automatically start each month with a $0 total balance if no debt was owed last month. This automated feature provides efficiencies for Landlords; if a Tenant pays rent on time, then nothing needs to be updated.
If a Tenant had an outstanding balance recorded at the end of the previous month the Lease Record will show a blank value under balance. Login and enter the total outstanding balance for the new month. If all debts are paid enter $0 and if there is a debt, enter the total outstanding balance owing.
For former Tenants on the Debt Reporting feature, the debt is entered once under Balance and remains until it is updated by the Landlord.