---
title: Landlord FAQs | Help Center
description: Answers to the most common questions
---

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1. [Help Center](https://help.frontlobby.com/)
2. [Landlord FAQs](https://help.frontlobby.com/landlord-faqs)

# Landlord FAQs

 Answers to the most common questions

## Account Settings

- [How do I add additional users to my FrontLobby account?](https://help.frontlobby.com/how-do-i-add-additional-users-to-my-frontlobby-account)
- [How can I adjust the Landlord contact info displayed for Tenants?](https://help.frontlobby.com/how-can-i-adjust-the-landlord-contact-info-displayed-for-tenants)
- [How do I verify my ID?](https://help.frontlobby.com/how-to-verify-your-id)
- [How do I get the most value from FrontLobby once I've upgraded to Premium?](https://help.frontlobby.com/how-do-i-get-the-most-value-from-frontlobby-once-ive-upgraded-to-premium)

## Sign-in Help

- [Why do I need to verify my identity?](https://help.frontlobby.com/why-do-i-need-to-verify-my-identity)
- [How do I change my password?](https://help.frontlobby.com/how-do-i-change-my-password)
- [When signing up, why am I asked questions that pertain to my consumer credit history?](https://help.frontlobby.com/when-signing-up-why-am-i-asked-questions-that-pertain-to-my-consumer-credit-history)
- [How do I resend the verification email?](https://help.frontlobby.com/how-do-i-resend-the-verification-email-1)
- [How do I reset or recover a forgotten password?](https://help.frontlobby.com/how-do-i-reset-my-password-2)
- [How can I troubleshoot challenges logging in?](https://help.frontlobby.com/how-can-i-troubleshoot-challenges-logging-in)
- [Can I change the email address I use to login?](https://help.frontlobby.com/can-i-change-the-email-address-i-use-to-login-1)

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## Email Notifications

- [When are FrontLobby notifications sent to Tenants?](https://help.frontlobby.com/when-are-frontlobby-notifications-sent-to-tenants)
- [How do I view the emails being sent to my Tenants?](https://help.frontlobby.com/how-do-i-view-the-emails-being-sent-to-my-tenants)

## Lease Records

- [How to create a Lease Record?](https://help.frontlobby.com/how-to-create-a-lease-record)
- [Can I add more than one Tenant on the same lease?](https://help.frontlobby.com/can-i-add-more-than-one-tenant-on-the-same-lease)
- [How often should I update my Lease Records?](https://help.frontlobby.com/how-often-should-i-update-my-lease-records)
- [How do I update my Lease Records each month?](https://help.frontlobby.com/how-do-i-update-my-lease-records-each-month)
- [Why is the balance for my current Tenant blank?](https://help.frontlobby.com/why-do-balances-for-current-tenants-reset-to-0-each-month)
- [What can be recorded under Total Balance?](https://help.frontlobby.com/what-can-be-recorded-under-total-balance)
- [How can I add a property?](https://help.frontlobby.com/how-can-i-add-a-property)
- [How can I remove a property I no longer own/manage?](https://help.frontlobby.com/how-can-i-remove-a-property-i-no-longer-own/manage)
- [What is a Lease Record?](https://help.frontlobby.com/what-is-a-lease-record)
- [Examples on how to update Lease Records when there is a debt.](https://help.frontlobby.com/examples-on-how-to-update-lease-records-when-there-is-a-debt)
- [My Tenant sent me a Draft Lease to approve, what do I do?](https://help.frontlobby.com/my-tenant-sent-me-a-draft-lease-to-approve-what-do-i-do)

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- [About FrontLobby](https://help.frontlobby.com/about-frontlobby#main-content)

    - [FrontLobby](https://help.frontlobby.com/about-frontlobby#frontlobby)
    - [Security and Disputes](https://help.frontlobby.com/about-frontlobby#security-and-disputes)
    - [Billing & Subscriptions](https://help.frontlobby.com/about-frontlobby#billing-subscriptions)
    - [Contact Us](https://help.frontlobby.com/about-frontlobby#contact-us)
- [Landlord FAQs](https://help.frontlobby.com/landlord-faqs#main-content)

    - [Account Settings](https://help.frontlobby.com/landlord-faqs#account-settings)
    - [Sign-in Help](https://help.frontlobby.com/landlord-faqs#sign-in-help)
    - [Email Notifications](https://help.frontlobby.com/landlord-faqs#email-notifications)
    - [Lease Records](https://help.frontlobby.com/landlord-faqs#lease-records)
- [Tenant FAQs](https://help.frontlobby.com/tenant-faqs#main-content)

    - [Build Credit](https://help.frontlobby.com/tenant-faqs#build-credit)
    - [Quick Start Guide](https://help.frontlobby.com/tenant-faqs#quick-start-guide)
    - [Lease Record](https://help.frontlobby.com/tenant-faqs#lease-record)
- [Tenant Screening](https://help.frontlobby.com/tenant-screening#main-content)

    - [Credit Check](https://help.frontlobby.com/tenant-screening#credit-check)
- [Rent Reporting](https://help.frontlobby.com/rent-reporting#main-content)

    - [Credit Bureau Rent Reporting](https://help.frontlobby.com/rent-reporting#credit-bureau-rent-reporting)
- [Debt Reporting](https://help.frontlobby.com/debt-reporting#main-content)

    - [Former Tenants](https://help.frontlobby.com/debt-reporting#former-tenants)
- [Billing & Subscription](https://help.frontlobby.com/billing-subscription#main-content)

    - [LCB Memberships](https://help.frontlobby.com/billing-subscription#lcb-memberships)

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