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Does FrontLobby operate a collections agency?

No, FrontLobby is not a collections agency.

FrontLobby is not a collections agency but offers several services to Housing Providers: 

  • FrontLobby offers a portal for Landlords and Property Managers to report debts owed by current and former Tenants to Credit Bureaus for the purpose of collecting them
  • FrontLobby offers notifications that a Housing Provider can use to communicate directly with the Tenant
  • FrontLobby does not negotiate payments, arrange payments, or handle payments
  • Through the FrontLobby platform in Canada, you can send Tenant files and debts to a collections agency called Suite Excel, which will initiate collections-related tasks on your behalf

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