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Can I use FrontLobby Debt Reporting and a Collection Agency at the same time?

No, FrontLobby Debt Reporting and a collections agency should not be used simultaneously.

You should not report rental debt through FrontLobby and a collections agency at the same time. 

  • If you are already reporting a debt to Credit Bureaus through a collection agency, do not also report the debt to the Credit Bureaus through FrontLobby
  • Debts may still be recorded in FrontLobby for internal recordkeeping purposes even if you are already using a collection agency